This is easy.....
If you are not absolutely happy with your order from us, we will replace it or refund you. You have to make up your mind quickly though and return it to us in original condition within 15 days to receive a full refund (excluding shipping).
Visit our Returns page for information on how to contact us to arrange the details.
If you receive a faulty product we will replace it or refund you (including shipping costs) - the choice is yours.
We take great care to ensure that what we sell is accurately described and delivered to you as we promise. If you are not satisfied with either the product or our service, please let us know. Also please let us know if you are delighted with your purchase - we will pass this on to our artists and our team!